THE PPM GROUP are the specialists in property management procedural systems, consultancy and training. Our philosophy is to work towards a system dependent business rather than a people dependent business.

The focus of our company is to assist and facilitate in the process of building high performance, profitable and productive property management teams!

Dear Property Management Team,

We welcome you to our ENews update.  Please take the time to review this email.

The PPM Group Head Office Team
Click here to meet the team

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Thought of the Month

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2010 TCE National Property Management Conference
BOOK NOW to receive your $200 Early bird Saving

Steve van Aperen is known throughout Australia as an expert in the field of interviewing and detecting deception. Steve has received extensive training from the world's leading international investigative authorities in how and why people deceive. Steven has been consulted by 60 Minutes, A Current Affair, Today Tonight and various media outlets throughout Australia and New Zealand to provide lie detection services, polygraph testing and behavioural analysis interviews on many of Australia's highest profile cases. Throughout his career Steve has conducted hundreds of interviews ranging from preemployment screening to interviewing homicide suspects, serial killer suspects (25 cases), frauds and thefts. Steve is a highly sought after and entertaining public speaker who injects humour into his presentations whilst interacting with his audience.

Steve Van Aperen THE HUMAN LIE DETECTOR Australian Polygraph Services Co-Author of the book ‘The Truth About Lies – Uncovering the fact from fiction' Do you want to be able to detect if a tenant, landlord or co-worker is lying to you? Learn how to recognise when people are lying so that you can use these skills to your advantage when interviewing tenants or new recruits or in your everyday life of speaking with your landlords and prospective clients. In this session Steve will draw on real life examples to demonstrate the methods in which people deceive. He will reveal how we use language, paralinguistic styles, changes in tenses and body language to deceive others and how to recognise when people are engaging in such behaviours. WHAT AN AMAZING LINE UP OF SPEAKERS!  This event focuses on topics that will equip your team in developing advanced skills and techniques... not just the general property management topics. Click here to view our full conference details Register on-line Program & Speakers Razzle Dazzle Red Party & Costume ideas Venue, accommodation & travel details and lots more. DON'T MISS THIS EVENT... It will give your team a new focus, direction, motivation and an energy injection to improve your overall performance.

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Featured Article

There is a fire in the building… what do we do?  We recently had our fire alarm activated in our office building. The alarm had been tested several times during the prior months and each time we were told that they were false alarms or practice runs. When we heard the alarm, we were not alarmed and simply assumed it was another false alarm – but as trained under our fire and safety evacuation procedure, we moved downstairs (although not in a hurry) to our designated location where we met the other tenants in our building.  more >

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Product of the Month
Scripts & Dialogues Complete Series - Save $300

SD000
Scripts & Dialogues - The Complete Series
This audio series will be the most valuable investment you will make for your Property Management Department. There are more than 220 scripts & dialogues professionally recorded for easy listening.  more >

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2010 National Training Calendar

DO YOU WANT TO IMPROVE YOUR TEAM'S SUCCESS KNOWLEDGE & SKILLS?

The PPM Group are offering a wide range of training sessions across Australia and have introduced a number of different trainers and delivery methods to meet your property management department needs.

Click on the below map to view our national training.

Click here for more information on our training sessions and to register on-line

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Do you want to improve your internal systems?

The PPMsystem is Australia's most comprehensive property management procedural system that is improving the performance, productivity and profits of the property management department. Take the guesswork out of property management, gain more time, less stress and more control. Click here for more information

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Your Name up in Lights - Requesting Articles

Do you have a property management article, topic, or story that you would like to submit for our Property Management Journal? We are always looking for new content and you are personally recognised as the contributor of the article. For more information contact our Head Office or submit your article (including a photo and short profile) - Click here to email

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The Property Management Journal... Australia's leading national PM magazine

Click here for more information and to subscribe today.

Summer Issue out Now! The Property Management Journal is Australia’s leading property management industry magazine! If you find it hard to allocate time to conduct regular internal training for your team members – this Journal publication is just what you need to improve the performance of your team. Regular articles include: > How to build your profits > How to build your rent roll > How to deliver a quality service > How to manage the day-to-day processes > Tips & Tricks to reduce your stress > Management & Leadership tips > Real life property management stories > and lots more…

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Are you looking for a PM Service Provider?

The PPM Group have an extensive Property Management Service Provider directory to assist with you connecting to business that can save time and value add to what you do. Click here to search our PM Services Directory

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Are you looking to buy or sell a rent roll?

RENT ROLL CLASSIFIEDS With more than 8500 individual real estate offices on our database, our on-line classifieds can assist in sourcing rent rolls & business opportunities. No brokerage fees! Click here for further information and to search our classifieds.

FOR SALE Ref: 299 Location: Western Australia  - : Perth South Eastern Suburbs of Perth, 70 properties with income of $165,968 – A grade classification, happy for full audit, very well ran, all files up to date. more > FOR SALE Ref: 298 Location: Queensland  - : Brisbane BRISBANE CBD & INNER NORTH - Excellent inner city rent roll for sale. Approx 68 properties - Annual Management Income $117, 821.35 + fees & charges - Average Annual Income per property - $1, 732.67 - Brisbane top addresses, CBD, New Farm, Spring Hill, Kangaroo Point, Hamilton & Ascot. more >

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Running out of ideas for your landlord newsletter!

Save time, develop relationships with your landlords and keep them updated with lots of value added information. It can be easily downloaded from our website, customised with your company's branding and sent to your landlords with their end of month statement. You can have direct access to our monthly newsletters by becoming a newsletter subscriber of the PPM Group for less than $13.00 per month. Click here for more information and to download a newsletter example..

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Share with Us Your FEEDBACK

At the PPM Group we like to encourage feedback on what we are doing well and what we could do a little better. We take the time to read all feedback. Click here to have your say.