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WELCOME DRINKS
Time: 5:30pm - 7:30pm - 19/06/2010
Kick start the conference in a relaxed atmosphere with your fellow delegates, speakers and sponsors. This is a great opportunity to get to know everyone before the conference opening. At conference events, it is often the relationships that you form and the information that you exchange during networking sessions that can have the greatest impact on the success of your business.
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DAY ONE - 20/06/2010
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Conference Opening
9:00am - 9:30am
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Pat Mesiti
Pat Mesiti Pty Ltd
(Mr Motivation)
9:30am - 10:15am
STEPPING UP!
What are you prepared to do?
Massive Breakthrough is what happens when your life reaches another level. A level that once you reach it you can never go back. We have all experienced it, on the corporate ladder, in our relationships with our partners, children, parents and friends. It is part of the progression to a fulfilled life. To be the best we can, we need to strive for it in all we pursue. In this session, Pat helps find that internal drive we have and gives you the opportunity to wake it up, "stepping up" to the next level in your life and creating the drive, determination and momentum to "Massive Breakthrough."
Click here for more information on the speaker.
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MORNING TEA
10:15am - 10:45am
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Peter E Heibloem
Alpha Dynamic
(International Lecturer and Senior Seminar Leader)
10:45am - 12:15pm
MEGA MEMORY - BRAIN POWER
This session is about informing, empowering & inspiring you…
Discover how to increase your intelligence, become smarter and increase your career success! Learn how to unleash your potential, manage your stress, reach your peak performance and achieve your goals through mind power. Includes a live demonstration of revealing the secrets behind how you can literally double your memory, recall important facts, names and faces.
Click here for more information on the speaker.
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LUNCH
12:15pm - 1:30pm
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Kylie Walsh
Elders
(Senior NSW/ACT Franchise Manager)
1:30pm - 2:30pm
MORE EFFICIENCY WITH LESS PEOPLE
Is it possible? This session will explore how to finely tune your property management department to ensure that it is operating at its’ peak performance level. Learn how to achieve more, be more productive and improve your profits by taking action.
Click here for more information on the speaker.
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Simon Treselyan
Starfire Australia
(Coach, Trainer, Author)
2:30pm - 3:15pm
USING YOUR MIND FOR A CHANGE
What differentiates winners and losers? Being a victor or victim of life is not necessarily about what we do, but rather what we think about most. Our mind has been responsible for remarkable feats of excellence and endurance, innovation and exploration. Learn how to harness the incredible power of the mind and take the next step upwards in your personal and professional evolution. This session will ‘Blow your Mind’ and you will see that positive change and a champion mindset is merely a thought away.
Click here for more information on the speaker.
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AFTERNOON TEA
3:15pm - 3:45pm
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PPM Group's 2010 National Property Management Department Award Presentation
3:45pm - 4:00pm
With more than 200 property management departments utilising the PPMsystem this is a prestigious and coveted award. All award participants are required to complete a submission outlining important department statistics, marketing initiatives undertaken, team management strategies, system and process applications, with verification and supporting documents to validate their submission.
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John Highman
Business Class Training
(Professional Business Coach and Speaker)
4:00pm - 5:00pm
ACCELERATE YOUR PERFORMANCE & OPEN MORE DOORS - HOW TO BECOME A TOP FLIGHT PROPERTY MANAGER
This will be an information packed session with lots of energy that will reveal the key to gender dynamics to create more business, how to up-sell and cross-sell, the secrets to cold calling, the importance of a personality, how to match your character to your client and the art of story telling.
Click here for more information on the speaker.
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CLOSE OF DAY ONE
5:30pm
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Razzle Dazzle Red Themed Party
Time: 7:00pm - 10:00pm - 20/06/2010
Come dressed in anything red. A red frock, Santa, apple, strawberry or a naughty angel. As a team we are sure you will come up with some wild and fun ideas. You must be wearing red to access the theme party.
Click here for costume ideas.
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DAY TWO - 21/06/2010
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Lorraine Pirihi
The Productivity Queen
(Author, Productivity Expert, Business Coach, Speaker, Founder of productivityqueen.com)
9:00am - 10:00am
HOW TO HAVE LESS MESS, LESS STRESS AND MORE SUCCESS
Do you want to learn how to work smarter not harder? Lorraine will guide you through how to over-come procrastination, reduce your stress, improve time management, take control and make more money.
Click here for more information on the speaker.
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Andrew Cheetham
Cooper Grace Ward Lawyers
(Partner in Litigation and Dispute Resolution)
10:00am - 10:45am
LITIGATION CLAIM NIGHTMARES BE AWARE AND ONE STEP AHEAD
You will hear the facts of the latest real life litigations claims that have resulted in large compensation payouts. How did the court decide the outcome? Who was at fault and why? What are the risk areas within your business and what can you do to protect yourself?
Click here for more information on the speaker.
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MORNING TEA
10:45am - 11:15am
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CONCURRENT BREAKOUT SESSIONS
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BREAKOUT 1 - Facilitator: Karen Schmidt
(Let's Grow)
11:15am - 12:45pm
PROPERTY MANAGEMENT DISCUSSION FORUM - TIPS, TRICKS AND TECHNIQUES - COMBINING KNOWLEDGE AND FUN
Our expert panellists are award winners with a passion for property management. Learn all the tips, tricks and techniques that that have assisted them in managing their daily duites and team. Included in this session will be a quirky and fun review of just how different the generations can be in dealing with tenant and landlord issues. How do Baby Boomers, Gen X and Gen Y think differently?
Concludes with an open forum discussion!
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BREAKOUT 1 - Gen Y Representative: Kate Handley
(Business Development Manager - Century21 on the Coast)
11:15am - 12:45pm
PROPERTY MANAGEMENT DISCUSSION FORUM - TIPS, TRICKS AND TECHNIQUES - COMBINING KNOWLEDGE AND FUN
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BREAKOUT 1 - Gen X Representative: Suzy Clark
(Principal - The Rental Managers)
11:15am - 12:45pm
PROPERTY MANAGEMENT DISCUSSION FORUM - TIPS, TRICKS AND TECHNIQUES - COMBINING KNOWLEDGE AND FUN
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BREAKOUT 1 - Baby Boomers Representative: Beverley Healan
(Principal - First National Peter Short)
11:15am - 12:45pm
PROPERTY MANAGEMENT DISCUSSION FORUM - TIPS, TRICKS AND TECHNIQUES - COMBINING KNOWLEDGE AND FUN
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BREAKOUT 2 - Debbie Palmer (Managing Director - PPM Group)
11:15am - 12:45pm
PRINCIPAL & DEPARTMENT MANAGERS DISCUSSION FORUM - HOW DOES YOUR BUSINESS COMPARE?
In this session Debbie will share with you her 20 years of property management experience and the knowledge, strategies and ideas that she has learnt from consulting and speaking with 10,000 of business owners. Included in this session will be discussions on the PPM Group’s 2010 National Property Management survey results, which reviews and collects data on wages, employment conditions, internal statistics, fee charging, industry averages and standard practices to enable you to benchmark your property management business.
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LUNCH
12:45pm - 1:45pm
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Steve Van Aperan
Australian Polygraph Services
(The Human Lie Detector)
1:45pm - 3:00pm
BECOME A HUMAN LIE DETECTOR
Learn how to recognise when people are lying so that you can use these skills to your advantage when interviewing tenants or new recruits or in your everyday life of speaking with your landlords and prospective clients. In this session Steve will draw on real life examples to demonstrate the methods in which people deceive. He will reveal how we use language, paralinguistic styles, changes in tenses and body language to deceive others and how to recognise when people are engaging in such behaviours.
Click here for more information on the speaker.
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AFTERNOON TEA
3:00pm - 3:15pm
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Chris Rolls
Rental Express
(Managing Director)
3:15pm - 4:30pm
TECHNOLOGY TACTICS
How to use technology to build your business, captivate your customers and proliferate your profits! Real Estate is one of the most researched topics on the Internet, yet most property management businesses don’t come close to utilising the Internet or technology effectively. In this ground breaking presentation Chris Rolls will show you - Why most websites cost lots and achieve little; how to develop hundreds of property management leads for free; why emailing your clients is costing you business and why Facebook and Twitter are the next big thing.
Click here for more information on the speaker.
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CLOSE OF DAY TWO AND THE 2010 TCE NATIONAL PROPERTY MANAGEMENT CONFERENCE
4:30pm
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